FREQUENTLY ASKED QUESTIONS

A: To start the process at Tactical Investigations, you can contact us by email or through our contact page. However, we recommend starting with a phone call for a more personalized approach. We take your privacy and the discreetness of your case very seriously. Each case is unique and requires specific questions to understand your investigative goals. Based on the information gathered, we will create a customized investigative plan that meets your needs and budget. Contact us at 512-589-7462.

A: Once you agree to the terms, conditions, and scope of the investigation, we can start in as little as a few hours. While you may be anxious to get started, it is important to properly prepare for the case. For example, for surveillance investigations, gathering pre-surveillance information is crucial to develop helpful intelligence. This information is beneficial during the planning and operational stage of the investigation.

A: Yes, as an employer, you can legally investigate your employees, especially in cases of workers’ compensation claims, theft, or fraud. Insurance and injury scams are becoming more common, and hiring a private investigator can help mitigate potential losses. Contact us at 512-589-7462 if you have any questions.

A: Yes, in most cases, it is legal to hire Tactical Investigations to follow your spouse if you suspect infidelity. You can legally follow your spouse or place a GPS tracker on a vehicle that you own. However, we recommend using a professional private investigator to avoid drawing undue attention. We can often determine whether your spouse is cheating quickly, sometimes even without surveillance. Contact us at 512-589-7462 to learn more about the legality of GPS trackers and our approach to infidelity investigations.

A: This question is complex and requires a more complex answer. Private investigators can be seen as an extension of insurance and provide a peace of mind. We’re capable of providing hard evidence and standing as an expert witness in court if necessary. At Tactical Investigations, we will discuss the entirety of your case with you prior to beginning our work. This is to insure we are able to tell you whether or not you even need our services to begin with. While we’re happy to work with you to uncover additional information, we’re not interested in taking your money for cases that we know won’t lead anywhere. Honesty and integrity is essential when working with a PI, we’re completely committed to upholding that reputation.

A: Tactical Investigations offer a wide range of services, including but not limited to: background checks, surveillance, locating missing persons, investigation of fraud and white-collar crime, and gathering evidence for legal cases, cheating spouse cases and more. Some PI’s also specialize in specific areas such as computer forensics, infidelity investigations, or corporate investigations. Call us with any questions you have at 512-589-7462.

A: This can vary from case to case. It begins with understanding your exact needs. The information provided by you as our client is carefully examined and a plan of action is developed. The length of the time it takes to complete investigations depends on several factors, such as the scope and type of investigation. For example, while two cases involving infidelity or child custody investigations may on their face be similar, they often result in case specific leads and other information that needs to further be investigated. As a client of Tactical Investigation, you will have one point of contact and are provided with status updates during the investigation.

A: An invoice is either emailed or mailed to you as the client. You can then choose to pay via credit card on our website TacticalInvestigationstx.com, over the phone or electronically via the invoice emailed to them.

A: Tactical Investigations charges an hourly fee for its services, which varies depending on the type of case but is generally between $85.00 to $125 per hour. Additional fees for mileage or unforeseen expenses may apply, but these will always be discussed with you in writing before proceeding. An advance partial or retainer fee is required at the start of every case.

A: In most states, yes. 45 out of the 50 states do require a private investigator’s license in order for someone operating as a private investigator to perform his or her duties. The State of Texas does require private investigators or detectives to be licensed. The Texas Department of Public Safety, or DPS oversees the licensing requirements for private investigators.

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